1Introduction
Welcome to bajjilive. This Privacy Policy ("Policy") explains in detail how your personal data is collected, processed, stored, and protected when you use the bajjilive platform.
Bajjilive believes that user privacy is a fundamental right, and we handle your information with honesty and responsibility. By using our platform, you are considered to have accepted this Privacy Policy.
2What Data We Collect
Bajjilive collects several types of information from you. The table below outlines the types of data collected and the reasons for collection:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email, phone number, address | Account Verification & Communication |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Game history, bet records, login times | Service Improvement & Responsible Gaming |
Automatically Collected Data
Certain information is collected automatically while you use bajjilive. This includes:
- Your device type, operating system, and browser version.
- Your IP address and approximate location.
- Information on which pages you visited on the platform and for how long.
- Referral source — how you found your way to bajjilive.
3How We Use Your Information
Bajjilive uses your information only for legitimate and necessary purposes. The core reasons we use your data are:
- Account Management: For registration, login, and identity verification.
- Financial Transactions: For processing deposits, withdrawals, and payments.
- Customer Support: For resolving your issues and complaints.
- Security: To prevent fraud, money laundering, and unauthorized access.
- Legal Obligations: To meet the requirements of laws and regulatory authorities.
- Service Improvement: To analyze usage data and improve your experience on the platform.
- Responsible Gaming: To identify problematic gaming behavior and provide appropriate assistance.
4Data Sharing & Third Parties
Bajjilive generally does not share your information with third parties. However, limited data may be shared in specific circumstances:
When Data May Be Shared
- Payment Processors: Necessary information is shared with authorized payment gateways to process transactions.
- Legal Authorities: bajjilive is required to provide information in response to a court order or a lawful request from law enforcement authorities.
- AML Verification: Your data may be shared with anti-money laundering regulatory authorities when required.
- Technology Service Providers: Limited data is shared with cloud and hosting providers solely for the purpose of operating the platform.
5Cookie Policy
Bajjilive uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser.
Cookie Type
- Essential Cookies: Required for the platform to function properly. Used for login sessions and security purposes. Declining these cookies may cause the site to not work as intended.
- Performance Cookies: Helps analyze page load speed and usage patterns. This data is anonymous.
- Functionality Cookies: Remembers your preferences, such as language settings and theme.
- Analytics Cookies: Used to understand user behavior and improve our services.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.
6Data Retention Period
Bajjilive does not retain your data longer than necessary. General data retention guidelines:
- Account Information: For the duration of an active account and a minimum of 5 years after closure (as required by law).
- Financial Transaction Data: Up to 7 years (in accordance with international AML regulations).
- Customer Support Conversations: Up to 3 years.
- Cookie & Session Data: Deleted when the session ends or the browser is closed.
- Marketing Preferences: Until you opt out.
Once the retention period expires, data is securely deleted or anonymized.
7Security Measures
Bajjilive applies industry-standard security measures to protect your data:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
- Firewall & IDS: Advanced firewalls are in place to prevent unauthorized access.
- Regular Security Audits: An external security team conducts regular security audits.
- Two-Factor Authentication: Two-factor authentication is available for all members.
- Data Backup: Data security is maintained through regular backups.
- Access Controls: Only authorized personnel have access to the relevant data.
8Your Rights
Every registered member of bajjilive has the following rights over their personal data:
Right of Access
You can request to view the information bajjilive holds about you at any time.
Right to Rectification
You may request corrections to any inaccurate information in your account.
Right to Erasure
You may request deletion of your data after account closure, unless we are required to retain it by law.
Right to Restrict Processing
You may request to restrict the processing of your data under certain circumstances.
Right to Data Portability
You can request an export of your data in a readable format.
Right to Opt Out
You can opt out of marketing communications at any time.
To exercise any of these rights, please contact our support team. All requests will be responded to within 30 days of receipt.
9Protection of Minors' Data
Bajjilive strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect or process data from minors.
If a minor has accidentally created an account, it will be closed and all associated data deleted as soon as we become aware of it. If you suspect your child is using bajjilive, please contact us immediately.
10Privacy Policy Updates
Bajjilive may update this Privacy Policy as needed. For significant changes:
- You will be notified in advance via your registered email.
- The update date at the top of this page will reflect any changes.
- Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
We recommend visiting this page regularly to stay up to date with our latest policy.
11Contact Us
Contact us for any questions, complaints, or requests regarding our Privacy Policy:
- Email: support@bajjilive.bet
- Live Chat: Available 24/7 on website and app
- Language: Support available in both Bengali and English
- Response Time: Usually within 24–48 hours
To submit a data protection request, include "Privacy Request" in your support ticket. Our team processes these requests on a priority basis.